by Chris Hinton, CPCS, CPMSM, Gwen Davenport, MBA, MA, CPCS, CPMSM, and Elizabeth Backiel, M.S.

by Heidi Thompson, MBA, CPMSM, CPCS, FMSP

by Roxanne Chamberlain, MBA, FACHE, FMSP, CPMSM, CPCS, CPHQ

by Bonnie Gutierrez, BHA, CPCS, CPMSM, FMSP

by Anne Roberts, JD, CPMSM, CPCS

by Chris Hinton, CPCS, CPMSM; Amy Lyons, MBA, CPMSM, CPCS; and Erin Muellenberg, JD