Technology | 03.03.21
Health Center Customizes Telehealth Mobile Device That's Easy to Use for Seniors
The St. Thomas Community Health Center in New Orleans recently turned to telemedicine technology vendor Sano Health to help senior patients avail themselves of an all-in-one mobile healthcare device that includes electronic health record (EHR) access. "[Sano Health's] expertise in both healthcare and telehealth really shined through; they were extremely diligent in pulling back the curtain on underlying issues," said St. Thomas Community Health Center CEO Don Erwin. To address the obstacles presented by a cluttered home screen, the customized device features access to doxy.me telehealth, texting, MyHealthRecord EHR, limited voice calling, and the St. Thomas website. "Patients can now access our EHR without having to figure out how to download the app," Erwin said. "Due to the fact that the devices are so easy to use, our seniors have gravitated toward them with enthusiasm on a daily basis, with many using video conferencing for the first time, including seniors in their late 90s!"
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