Podcast | 06.13.25
S6, Episode 3: Credentialing by Proxy for Telemedicine Practitioners
By Jennifer Dorais, MHA, CPMSM, CPCS, Sarah Caldera
Alison Webster, MBA, CPCS, CPMSM, CPHQ, FMSP, and guests Jennifer Dorais, MHA, CPMSM, CPCS; and Sarah Caldera discuss credentialing by proxy for telemedicine practitioners from the perspectives of the distant site and originating site. Jennifer and Sarah describe what credentialing by proxy is, the benefits of the practice, and how they worked collaboratively to create a successful program for their organizations. Plus, they share helpful “cred by proxy” tips for MSPs.
Take the quiz for season six, episode three.
Jennifer Dorais, MHA, CPMSM, CPCS
Jennifer Dorais is the vice president of credentialing for Vituity. She is a current member of the NAMSS Publications Committee and past member of NAMSS Audit and Finance Committee.
Sarah Caldera
Sarah Caldera is the manager of medical staff services at Dignity Health, Marian Regional Medical Center, where she oversees all aspects of credentialing, privileging, medical staff governance, and regulatory compliance. With over nine years of experience in the field, Sarah brings a deep understanding of medical staff operations and a commitment to ensuring the highest standards of quality and patient safety.
Prior to her current role, which she has held for the past two years, Sarah served as a medical staff coordinator for seven years. In that role, she honed her expertise in credentialing processes, primary source verification, and supporting medical staff committees. This extensive experience provided Sarah with a comprehensive perspective on the needs of both medical staff and the organization.
Sarah is dedicated to staying abreast of the latest trends and best practices in medical staff services. She is passionate about supporting the medical staff and ensuring the delivery of exceptional patient care.