Leadership | 11.07.25
MSP Week 2025 Writing Contest: Part 3
By NAMSS Members
Happy MSP Week! As part of the 2025 celebration, we invited MSPs from across the NAMSS community to submit their thoughts and reflections about their profession in the form of poetry and articles. Check out the articles posted to Gateway earlier this week to read all of the submissions and embrace your MSP pride!
Author: Gabrielle Tyson
Title: The Heart Behind the Care
Behind each badge and healing hand,
There stands a team who understands —
That care begins before the chart,
With diligence, and steadfast heart.
We guard the gates of skill and trust,
Ensuring standards strong and just.
Through every file, each name, each need,
We serve with purpose, not with greed.
Invisible, yet ever near,
Our work brings safety, hope, and cheer.
Though seldom seen, our role is clear—
To keep the mission bright and dear.
With pride we stand, with passion true,
For every patient's life renewed.
We are the strength behind the scenes —
medical staff professionals —
the heart of healthcare's dream.
Author: Jenny Jackson, EdD, MBA, CPMSM, CPCS, FMSP
Title: Untitled
We're the calm in the credentialing storm,
making chaos look like standard form.
We juggle portals, passwords, names —
turn red tape into running lanes.
We don't wear coats or take a chart,
but care begins with where we start.
We check, confirm, attest, repeat —
because one wrong date can hit the street.
We bridge the gap from plan to provider,
rules our compass, accuracy our driver.
No fame, no fanfare, that's OK —
healthcare works because we don't delay.
Behind the scenes, but front of the line —
MSPs make the system shine.